Answer: Because now it pays to shop at Michaels. We will communicate these offers through the weekly promotional flyer instore, Weekly Rewards emails and here. Bonus Rewards: In the Weekly Rewards email, you may even find personalized exclusive offers.
Depending on the offer, you may need to meet the offer criteria to earn Rewards. These will be personalized to you and will not be sharable. Limited-time promotional offers: throughout the program there may be opportunities to earn additional Rewards with promotional offers. Question: Does it cost anything to join Michaels Rewards? Question: What do I need to do to enjoy all the benefits of the Michaels Rewards program? Answer: Just sign up, using your preferred email address and cell phone number.
Question: Who is eligible to participate in Michaels Rewards? Answer: Michaels Rewards program membership is open to individuals at least 18 years of age who are residents of one of the 50 United States or the District of Columbia, and who maintain a valid email address and phone number. Answer: Currently, Michaels Rewards is only available in the U.
Answer: No worries. If you used a Rewards voucher on your original purchase, and need to make a return, your Rewards will be issued: Back to the same original voucher, if the original voucher has not passed its expirations date. In Rewards, if the original voucher has passed its expiration date. These Rewards will be added to your Rewards balance. Answer: Sign up with your email address and phone number in store at the register, online at michaels.
Answer: Besides your email address and cell phone number, we ask that you provide your first and last names and birthdate when creating your online profile here. Question: Why do I have to give you my phone number to enroll? Answer: We only use your phone number for enrollment and to look up your account in store to ensure you earn Rewards on every eligible purchase. These offers can be found here , on the Michaels app or in store on flyers and signage.
Bonus Rewards are personalized offers based on how you shop. These can be found in your Weekly Rewards email or on your Rewards account profile page here. Limited-time offers will have specific rules based on that offer. Question: When will my Reward show up in my Rewards account? Question: What defines an eligible purchase and what are the exclusions? Answer: Regular and promotional priced items purchased in U. Question: How will I find out about upcoming offers to earn Rewards? Answer: These offers will be shared: through weekly Rewards Weekly emails online in your Michaels Rewards account in the Rewards section of your Michaels app through in-store signage ads, flyers, etc.
Answer: Some of the Bonus Rewards offers will require the offer to be activated. Question: How do I ensure I get credit for my earned Rewards? Answer: In store: With an eligible Rewards purchase, provide your Rewards phone number or have a Team Member at checkout scan your Rewards barcode from the Michaels app. Answer: In store: Provide your Rewards account information and the voucher barcode to the Team Member at checkout.
Please note, vouchers do not apply towards tax, or shipping cost. Question: How do I know if my Rewards voucher has already been used? Answer: Once your Rewards voucher has been used, the voucher will be removed from your online Rewards account. Question: What defines an eligible redemption of my voucher and what are the exclusions? Answer: Rewards vouchers can be used on eligible products purchased in U. Vouchers cannot be redeemed on the purchase of gift cards. Vouchers cannot be used on tax or shipping cost.
You may be notified of additional ineligible products and services. Lost, stolen or expired Rewards vouchers will not be replaced. Rewards vouchers have no cash value and are not redeemable for cash. You must be in good standing in the program at the time of Rewards voucher redemption.
Question: What do I need when redeeming a Rewards voucher? Question: When do my Rewards and my Rewards voucher expire? Answer: Vouchers are valid for 32 days from date of issue. Question: When will I see my Rewards balance update with eligible purchases? Answer: Rewards will typically post to your account within 48 hours after the eligible purchase or date of shipment, for online orders.
Answer: You can check your Rewards balance online here , on the Michaels app or through the dashboard at the top of most Michaels emails. Question: Can I share a Rewards account with a family member or friend? Answer: Michaels will assign a Rewards account to each member who provides a unique phone number and email address combination. Question: What if I am not receiving my Michaels Rewards emails? Answer: First, check your spam or Promotions folder within your email. Question: What if I want to update my Rewards profile information?
Answer: The first step is to log into your online michaels. Answer: Rewards will typically post to your account within 48 hours after the eligible purchase or date of order placement, for online orders. Answer: During the sign-in process, click the "Forgot your password? Question: Where can I find your current coupons? Answer: You may see all available coupons on our Coupon page.
Answer: Please make sure you are entering the code without spaces just as it appears online, that the offer is within the valid dates, and that your items are not excluded.
Question: Can I use more than one promo code towards my online order? Answer: We are happy to assist! Question: What items are excluded from Michaels Coupons? Answer: If you buy a qualifying item on Michaels. Answer: You can find locations in your area and store hours through our Store Locator.
Question: How can I find out about in store classes and events? Answer: View all current classes and activities in your area! Question: Who do I contact regarding a store experience? Answer: We take customer concerns very seriously and want to hear from you.
Products How do I submit a product review? Question: How do I submit a product review? Answer: You can find specific item details under each product image in the description.
Question: How do I know my purchase options for items online? Answer: We sell items online with multiple shipping or pickup options. Question: How do I see all the items that are on sale this week? Answer: Please visit our Weekly Ad to view current sales! Question: Do you offer rain checks for items that are out of stock?
MichaelsPro How do I know if a product is available to purchase in bulk? Question: How do I know if a product is available to purchase in bulk? Question: Can I return my MichaelsPro order to my local store? Custom Framing How do I request a custom framing estimate? Question: How do I request a custom framing estimate? Answer: Custom framing costs are dependent on selection specifics for each order and current promotions.
Question: Can I apply a promo code or coupon offer to my custom framing order? Question: Does my custom framing purchase count towards my Rewards earned? Answer: Currently, custom framing purchases are not applicable to earn Rewards for our Loyalty program. Gift Cards Where can I purchase a Michaels gift card? Question: Where can I purchase a Michaels gift card? Answer: Our gift cards are available in Michaels stores and in many gift card mall locations in other retailers.
Answer: Verify your gift card balance online. Question: How many gift cards can I apply towards my online order? Answer: You can apply 2 gift cards towards your online order. Discounts Who qualifies for the Teacher discount? Question: Who qualifies for the teacher discount? Question: How do I sign up to receive a Teacher discount? Answer: Registration for our Teacher discount requires a valid school-issued document, certificate, or ID.
Question: How do you verify my Military status, so my discount is linked to my Rewards Account? Answer: Registration for our Military discount requires a government-issued document that shows your full name, branch of service and your current military status. You can track your order by clicking here. Orders delivered within the 48 contiguous states should arrive in 3 - 5 business days depending on delivery location.
Alaska and Hawaii are excluded from Free Shipping promotions. Second Day is only available on select products for our customers who ship orders within the 48 contiguous United States. Second Day delivery orders will be processed on the same day if they are placed by am CT on a business day, and should arrive in 2 business days.
Orders placed after am CT will be processed on the following business day, and should arrive in 3 business days. All orders must have a valid street address no PO Boxes.
Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii. Next Day delivery is only available on select products for customers who ship orders within the 48 contiguous United States. Next Day delivery orders will be processed on the same day if they are placed by am CT on a business day, and should arrive in 1 business day. Eligibility for curbside pickup depends on the store's inventory and product assortment. Shipping and pickup methods are shown on our product detail pages and in the shopping cart before checkout.
The shipping and pickup method is selected by item, so you are able to check out with a combination of items being shipped and items that you will pick up. Unfortunately no. Items must be picked up at the location that was selected when the order was placed. You will have the opportunity during checkout to designate an additional pickup person. We require their first name, last name and email address so that we can notify you both when the order is ready for pickup.
Items must be picked up at the location that was selected when the order was placed. You will have the opportunity during checkout to designate an additional pickup person.
We require their first name, last name and email address so that we can notify you both when the order is ready for pickup. Please note, whoever is picking up the order will need to bring a valid driver's license or government issued ID to the store.
Same day pickup is typically available for orders placed before pm. Orders placed after pm or after the pickup location is closed will be processed the following day or the next day that location is open.
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